Gravity (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, communicate with us by phone, text, or email, or otherwise interact with us. By using our services, you agree to the practices described in this Policy.
This website and our services are intended for business-to-business use.
Personal Information
We may collect personal information, including but not limited to:
Non-Personal Information
We may also collect non-personal information such as:
We may use your information to:
We do not sell your personal information. We may share your information only in the following situations:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data will never be shared with any third party.
By providing your mobile number, you consent to receive SMS/MMS messages from Gravity, including account updates, alerts, and promotional content.
Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP. Reply HELP for assistance. Consent to receive SMS messages is not required as a condition of using our services.
Mobile information is never shared with third parties for marketing purposes.
Gravity uses industry-standard telecommunication systems to manage incoming and outgoing calls, voicemail, and SMS/MMS messaging. This may include secure third-party providers such as VoIP services, cloud-based phone systems, or business communication platforms.
Call recordings, if enabled, are stored securely and retained only as long as necessary for business or legal purposes.
Metadata such as call logs, timestamps, and voicemail details may be stored for operational and compliance needs.
Customers may request access to or deletion of call recordings or message logs, subject to legal and regulatory requirements.
All communication systems are required to meet applicable privacy, security, and data protection standards. We prohibit abusive dialing behavior, unlawful communications, or misuse of communication features.
We use industry-standard safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
To make a request, email info@gravitysolutions.biz
We use cookies and similar technologies to improve your browsing experience, analyze website performance, and measure the effectiveness of our content. You may manage or disable cookies through your browser settings.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
We retain personal data only for as long as necessary to meet the purposes outlined in this Privacy Policy or to comply with applicable laws. Call recordings and SMS/MMS communications are retained only as long as required for service delivery, auditing, or legal obligations.
We may update this Privacy Policy periodically. Any changes will take effect once posted on our website along with an updated Effective Date.
